The Branch Review Team helps to identify risk and control issues within our branch network. As a Branch Review Analyst, you will have the opportunity to be a part of a critical Quality Assurance function that performs independent testing within the branches. Testing will assess the adherence to operational policies and procedures You will be responsible for executing testing, identifying issues, and accurately documenting work for assigned branches.

Travel is a significant requirement for this position and does vary based on geography and branch locations. Branch Review Analysts can support multiple states and should expect out of town travel. Overnight travel for a branch review analyst ranges on average from 30%-40% and may periodically be as high as 60% based on the business need. Additionally, you will be required to work extended hours while in the field conducting branch reviews.

Primary travel location for this position will include, though is not limited to, branches within the NY North/CT region.

Job Responsibilities:

• Executes Quality Assurance Testing/Quality Control Testing with a high degree of quality, accuracy, and with strong attention to detail.
• Assist with testing quality assurance/quality control data to identify process breaks.
• Produce quality results within established thresholds
• Subject Matter Expertise in related processes assigned
• Participate in a variety of meetings
• Collaborate across teams to ensure consistency in similar processes
• Escalate client/stakeholder concerns to Branch Review Leadership teams
• Support automation and innovation to create efficiency and consistency across groups
• Exhibit a high standard of JPMC culture, respect and inclusion and carry this within the organization

Required Qualifications, Skills and Capabilities:

• Bachelor's degree or 3+ years experience in Audit, Risk or control function

Preferred/Complimentary

• Knowledge of branch banking, operations, risk, and/or controls is preferred
• Excellent verbal and written communication skill

Impact

• Ability to deliver difficult messages and explain risks to clients at Sr Management levels
• Strong interpersonal skills

Decision Making

• Ability to prioritize when faced with challenges

Work Complexity

• Ability to demonstrate strong analytical and organizational skills
• Ability to work through an agile environment
• Must be willing to assist in additional tasks as needed by Branch Review Leadership teams
• Travel expectation up to 60%

Independence and Supervision

• Must be able to thrive in a remote work location
• Ability to work independently while managing multiple tasks

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Bridgeport,CT $66,500.00 - $105,000.00 / year; Bronx, NY $66,500.00 - $105,000.00 / year; New York, NY $66,500.00 - $105,000.00 / year