Looking to hire someone in the office with a great attitude, interpersonal, and clerical skills, with a heart to serve others, please join our team if that's you!

Schedule: Monday-Friday 9am-5pm

Location: 400 West Northern Lights Blvd Ste 3 Anchorage, AK 99503

www.shinebrightcare.com

Main Office Number: 907-346-6200

BASIC FUNCTION: Performs a variety of administrative functions. Process and maintain consumer files and data base, ensure consumers files follow State and Federal Regulations

ESSENTIAL DUTIES AND RESPONSIBILITIES (Must be willing to learn responsibilities assigned)

• Primary contact for Consumers/Legal Representatives/Guardians and family members
• Prepare documentation and attend Consumers initial and annual assessments
• Process New Consumer intake documentation
• Request Verification of Diagnosis (VOD) Qualifying Diagnoses Certification (QDC)from consumers doctor(s)
  
• Fax completed documentation to the State of Alaska to process information
• Complete Consumers sample timesheet (PCA/Waiver) for signature
• Prepare Personal Care Assistant Tool (PCAT) signature page/fax to the State of Alaska
  
• Participate in consumers Fair Hearings
• Write and process expedited assessments and amendments
• Process incoming and outgoing transfers
• Schedule and attend Home Visits with Consumers two times per year for PCA or quarterly for waiver clients
• Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy/procedures as reviewed as needed.
  
• Complete Critical Incident Reports/fax to the State of Alaska within 24 hours
• Organize and prioritize large volume of information and assignments, including paper and electronic filing through network server
• Work independently and within a team on special and ongoing projects when necessary
• Projects a positive image of organization and conduct one’s self professionally at all times, when dealing with internal and external colleagues, consistent with the values and culture of the organization.
• Perform all other duties as assigned
• Assist Office Manager, Executive Director and Care Coordinator Administrator and CEO as needed

KNOWLEDGE, SKILLS AND ABILITIES;

• Ability to establish and maintain effective positive working relationships with individuals, families, and agency personnel
  
• Exhibits the ability to exercise patience, understanding, and concern for each individual's health, growth, safety, and enjoyment of life
  
• Requires continual attention to detail and composing, typing, and proofing materials, establishing priorities and meet deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
• Knowledge of various Microsoft software applications, such as MS Word, MS Excel.
  
• Effective written and oral communication skills
• Ability to consistently be at work and on time
• Ability to maintain a confidential working relationship
• Excellent personal organizational skills
• Ability to follow oral and written instructions

QUALIFICATIONS:

• Must have a high school diploma or GED with 2 years’ experience in the Healthcare Field
• Must be at least eighteen years of age and have a valid Alaska Driver’s License, and proof of Auto Insurance
• Must be able to pass a Criminal Background Check
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrative poise, tack, and diplomacy

WORK ENVIRONMENT:

• Ability to work in an office setting
• Position may require extended hours including evenings and weekends, travel to client’s residency.

Our Mission: Our Mission is to help meet the physical, mental, and emotional needs of those we serve by improving their quality of life, delivering humanitarian excellence, extraordinary quality service and compassionate care.

Our Benefits: Our health benefit package includes medical, dental, and vision. We also offer generous Paid Time Off when eligible.

Next Steps: If you are interested in helping us realize our vision to enrich the lives of all we serve, please take a moment to apply online at https://shinebrightcare.com/jobs/under the Employment tab.