Pay: salary + uncapped commission
Job Description:
The Carrier Sales Representative is responsible for securing the right carrier at the right price at the right time to deliver the customer’s goods on time. To be successful in this role, you will facilitate the achievement of business goals through strategic sales activities including managing a freight portfolio from pickup to delivery, providing and negotiating freight rates, building carrier relationships, and leveraging the knowledge of the industry to influence the decision-making process.
Responsibilities:

• Manage third-party carriers to cover customer-awarded freight.
• Work with other departments as needed to provide complete service to customers.
• Negotiate shipping rates with third-party carrier partners to assure the highest margin possible for hauling excess load capacity.
• Track every load booked to origin (during work hours; after-hours support will still track late/early stops after normal business hours).
• Each Carrier Sales Rep will be expected to make at least 50 OUTBOUND phone calls per day.
• Each Carrier Sales Rep will spend at least 2 hours each week focusing on sourcing new carriers based on new/existing business needs.
• Ensure that all accessorial, delays, and service-related issues are communicated to the Customer Service POD overseeing the account
• Request an audit of all necessary shipping and carrier documents before load tender.
• Verify the accuracy of freight billing and dispute discrepancies accordingly.
• Monitor carrier movement from the shipper to the receiver to ensure the load is delivered on time and in the intended condition.
• Follow up on service failures associated with carries and take corrective measures.
• Respond to a high volume of communications daily.
• Performs ad hoc projects and related functions as may be assigned by the Brokerage Operations Manager.

Qualifications:

• 2+ years of related brokerage, carrier development, and/or sales experience, preferably within the transportation industry.
• Ability to thrive in a fast-paced environment and meet performance metrics
• Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
• Ability to evaluate alternatives to make the best overall decision based on KPI metrics, service requirements, seasonal factors, customer relations, and driver needs.
• Organization and attention to detail
• Must be comfortable with technology and consistent technology upgrades and training.
• Market knowledge and time/distance geography are ideal.
• Confident decision-making skills, problem-solving ability, and issue-resolution skills.

Benefits:

• Vacation Pay – 1 week at 6 months, 1 week at 1 year, 2 weeks from years 2-5, and 3 weeks starting on the 6th anniversary
• Personal hours - every 3 months worked full-time generates 8 hours of personal leave
• Volunteer day - paid day to do charity work once a year
• 401K Plan - 401(k) plan with employer matching and year-end profit sharing after 1 full year of employment. Notices are sent in January and July for enrollment details.
• 100% employer-paid self-coverage on Life, Dental, and Vision insurance
• 5 medical plans to choose from
• ADP TotalSource Life Mart discounts
• Free ADP TotalSource classes
• Free TCA certificate programs
• Dave Ramsey’s Financial Peace University reimbursement upon program completion
• C&L Apparel Store reimbursement of $100 upon hire and an additional $100 reimbursement after 90 days

Job Type: Full-time

Supplemental Pay: Performance-based commission plan

Work Location: On-site (Raleigh, NC)

Job Type: Full-time

Salary: $35,000.00 - $61,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift

Supplemental pay types:

• Commission pay

Experience:

• Logistics: 1 year (Preferred)
• Sales: 2 years (Preferred)

Work Location: On-site (Raleigh, NC)