Global Security and Investigations (GS&I) protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security guard management and alarm response, crisis management, ATM, branch and corporate building security and customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations on a global basis, fraud Investigations including vulnerable adult financial exploitation, and cyber security.

This position is for an investigator on the Vulnerable Adult Investigations Team.

Job responsibilities:

• Independently conducts external investigations related to vulnerable adult and elder exploitation issues as part of the National Vulnerable Adult Investigations Team
• Investigation duties include gathering evidence, interviewing witnesses and suspects, documenting in case management system, working with law enforcement for the prosecution of investigations, complying with regulatory requirements
• GS&I (Global Security & Investigations) policies and identifying control and procedural issues
• Works closely with Adult Protective Services and law enforcement related to the regulatory reporting and prosecution of investigations
• Generally makes decisions independently, but will consult with management on more complex issues
• Gathers thorough/accurate evidence for multiple case assignments including: tracing financial transactions, reviewing suspect's backgrounds and financial profiles
• Documents key data and issues related to the investigation, completes investigative fieldwork and communicates the results in various written work products
• Maintains relationships with peers from law enforcement and regulatory bodies to stay current on issues affecting the firm
• Gains information to aid GS&I's fraud detection and investigations methodology
• Collects and evaluates ideas, technology, and industry risks
• May involve forensic investigative analysis to support an investigation
• Will come in contact with highly sensitive and confidential information

Required qualifications, capabilities, and skills:

• 5+ years experience in financial or vulnerable adult related investigations and/or 10 years equivalent banking industry experience
• Strong analytical skills with a strong attention to detail
• Ability to research and analyze bank statements, credit card statements and other financial records
• Ability to effectively multi-task with strong time management and organizational skills
• Strong problem solving and issue resolution skills
• Strong oral and written communication abilities
• Ability to interact with clients in a professional manner regarding sensitive situations
• Strong leadership skills, showing the ability to not only work independently but also assist the members of your team
• Proficient in MS Office tools
• Business-specific skills/certifications will be considered

Preferred qualifications, capabilities, and skills:

• Industry recognized certifications such as CFE, CFI, etc. are preferred
• Knowledge of business applications a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans