We are looking for a driven and enthusiastic product owner to help transform how we execute Card Marketing. As a transformational
leader on the Card Marketing Execution (CME) Agile Team, you will build, foster, and lead cross-functional squads to solve critical
business challenges, delivering new opportunities to create business value and / or creating efficiency in our operations. As a
product owner you are the single, accountable leader for designing a vision for what the future looks like for your opportunity area.
You will have a "blank sheet of paper" to design the future, but you must be able to bring together the right people to design the
requirements, processes, technology, and governance to deliver.
Your stakeholders are the Card executive team and the Card marketing organizations. Your support is a dedicated program
manager whom you will work with to build and foster cross-functional squads to implement the vision you have helped to develop.
You will be the day-to-day glue that brings together teams of people across Card Marketing to deliver on the strategic objective and
the single leader we look to in order to understand progress and barrier through transformation. You will be responsible for
establishing and executing strategic programs (program creation through delivery) while also leading and championing cultural
change by driving agile practices within CME and the wider Marketing Growth & Innovation team.
You must be able to operate within a highly matrixed organization, effectively influencing and communicating cross-functionally with
all levels of management to enable business and financial results. You must be comfortable with ambiguity and be able to create
structure where none exists. Finally, we are looking for a leader who will champion and drive culture change, unafraid to challenge
the status quo to reimagine how we do business to deliver a consistent Marketing / customer experience, at the most optimal cost.

Job responsibilities

• Serve as a thought-leader who drives multiple strategic, complex, and highly visible programs across LOBs and functions
• from project initiation to delivery
• Accountable for strategic design and standing up new capabilities and ways of working
• Lead successful end to end execution and delivery of a program objective with or without precedent (including projectconception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders
• Lead a squad of cross-functional team members to clearly establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements
• Independently facilitate ideation sessions across matrixed group of stakeholders and pull together a single, prioritized solution and testing backlog across a complex program
• Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during action plan execution across multiple program workstreams. Able to articulate rationale behind action plan and solutions
• Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
• Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and drive solutioning
• Collaborate with program manager on an ongoing governance model (e.g. working routines and tools) to monitor and communicate progress; proactively identify and resolve issues
• Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors

Required Qualifications, Capabilities, and Skills

• 5-7+ years of related experience (product owner preferred; marketing or program management helpful)
• End to end program delivery experience - including understanding of best practices, tools, and processes
• Familiarity with agile practices and collaboration tools (e.g. JIRA, Confluence, Microsoft Teams)
• Proven ability to lead multiple efforts - addressing issues in a timely manner ensuring least impact on timelines and overall risk; organized, structured work style
• Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
• Demonstrated initiative and creativity to ensure successful and timely execution- strategic thinker with proven analytical abilities

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans