ATELIER FM – SALES ASSOCIATE POSITION
ABOUT THE ROLE
ATELIER FM is looking for a vibrant and self-motivated individual with an interest in luxury design and high-end furniture to join our NYC team. The Sales Associate will support the sales team in achieving all gallery & trade sales while providing an outstanding brand experience for the A&D community and consumer clients. Reporting to the Owner and/or Sales Manager, the Sales Associate will work on all aspects of sales and customer service ensuring the best client service experience to support the brand positioning. The ideal candidate has excellent communication skills and a strong passion for high-end design.
RESPONSIBILITIES
Support Atelier FM’s New York team in multiple and diverse areas of work including but not limited to the listed below:
- Greet customers when they arrive in the gallery and offer friendly, timely and proactive communication as an authority on Atelier FM’s furniture line.
- Build and maintain strong relationships with clients to ensure repeat business and referrals.
- Identify sales opportunities most especially within interior design, architecture firms and high-end furniture galleries & showrooms.
- Provide best in class luxury experience and outstanding level of client service including handling customer inquiries and complaints with professionalism and in a timely manner.
- Send out and monitor quotes inquiries and product information.
- Ensure that the products display and visual merchandizing in the gallery is always well maintained, properly displayed and in line with the brand image and to the highest standards.
- Assist Sales Manager in maintaining all sales tools such as brochures, info sheets etc.
- Assist with the development of sales and marketing tools to build brand awareness and drive traffic to the website and gallery.
- Work collaboratively with the showroom team to achieve common goals.
- Maintain accurate and up-to-date records of customer interactions, sales activity, and inventory levels.
- Assist with the development of targets and implement sales strategies to meet Atelier FM’s revenue goals.
- Manage opening and closing checklists, end of day reports, supplies and gallery maintenance.
- Support Atelier FM’s team in exhibition preparations and installations as needed.
ABOUT THE CANDIDATE
- A minimum of 2 years of experience in a luxury retail sales environment.
- A proven track record of meeting and exceeding sales targets.
- Ability to work in a team selling environment.
- Excellent written and verbal communication skills, including the ability to communicate in a premium brand voice with the design community & consumers.
- Great interpersonal skills to coordinate working relationships with potential clients.
- Customer Service oriented mindset and disposition.
- A passion for high-end home interiors and a keen eye for design.
- Result-driven with a proactive approach to achieving goals.
- Highly organized with the ability to plan and prioritize.
- Proactive and personable attitude.
- Strong attention to detail and creative problem solving.
- Strong time management skills.
- Aesthetic sensibility and passion for luxury products.
- Must be available for openings and other events as needed, which may take place over weekends or fall outside normal gallery hours.
- Proficient in Microsoft Office (Outlook, Word, Excel), Google Workspace.
- Outgoing, friendly and professional individual with an interest in sales and interiors.
SALARY
$25 - $30 per hour
ABOUT THE COMPANY
Atelier FM is a Furniture Design Studio established in 2017 by Brazil-born, New York-based designer Fabiana Machado. Atelier FM is comprised of limited collections of made-to-order handcrafted collectible furniture and sculptural objects. Atelier FM executes the construction of its pieces with a philosophy of duality, combining the sensuality of the past with a striking minimalism where sumptuous materials merge together in a geometric structure of elegant harmony. Employing a passion for craftsmanship and attention to details, Atelier FM achieves a simplicity that both entices and relents the human gaze. The effect is a restrained opulence that pays homage to the designer’s most personal iconic influences while exuding a stand-alone appeal and functionality relevant to the times.
www.atelier-fm.com
TERMS & DATES
- Freelance / Part-time (about 15 to 25 hours per week)
- Candidate must be available to work at gallery space and be present during collection in person showings, showroom set up, staff training and other gallery/staff related activities.
- Position start date: June 15th, 2023.
- Position length from June 15th until August 15th, 2023.
- Must reside in the New York Metro Area with ability to commute to downtown Manhattan.
- Must be a US citizen.
- CV must be submitted.
Job Type: Part-time
Pay: $25.00 - $30.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to commute/relocate:
Work Location: In person
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